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The BACP states that you are no longer required to wear a face covering but that the government suggests people to continue wearing face coverings in crowded and enclosed spaces where they may come into contact with other people they don't normally meet.

Following on from this key statement please see what the plan of action is for HCS regarding COVID.

  • Risk Assessments from both client and counsellor before face-to-face counselling begins in order to identify any possible COVID-related requests or risks.

  • Adequate ventilation- for more detail on this please do not hesitate to contact us 

  • Venue is cleaned after use

  • Temperatures taken before entry to HCS venue 

  • COVID Screening Forms

  • Any client or counsellor who has any COVID symptoms must not attend the face-to-face session and inform the HCS office at immediate notice. Next steps will be outlined from there.

For more information please contact HCS

Further Information



Our counselling cabin maintains approximately 2m distance except when entering and leaving, approximately 1m distance can be held.


Your counsellor will take your temperature before entering the counselling cabin and will fill in a COVID Screening Form.


HCS have a QR code available for the NHS COVID-19 Track and Trace App.


For exceptional circumstances regarding the use of face coverings ( health/age etc ) people may not be able, or expected, to wear face coverings. If this applies to you please let us know, we will proceed to put in place appropriate precautions for both you and the counsellor.


It will not be a requirement to prove you are exempt from face coverings and neither will you be routinely asked to give written evidence of this. We accept this may raise issues about the effect this may have on the therapeutic relationship so you may wish to consider other platforms to use as a more suitable alternative option.   

If you have any further queries or concerns surrounding COVID-19, please do not hesitate to contact us by clicking on the button below.